Why is my phone not charging on my wireless charger?

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Why is my phone not charging on my wireless charger? If you’ve asked yourself this question, there’s no need to panic just yet.

Wireless charging is quite easy. There is no plugging and unplugging hassle with cables that come with regular chargers. All you need is a power source for the charger, and you’ll place your phone on it, whether it be a stand or a pad.

You buy a wireless charger for your phone for easier clutter-free charging, and you find out that it won’t charge your phone. What do you do?

First, you need to understand how wireless charging works. You need to have two things, a Qi-enabled device or phone and a Qi-certified wireless charger. There are coils inside the charger that generates a current, which it sends into your phone to charge the battery. Knowing this now, you should be able to understand that if either your phone or charger is not using the Qi standard, there might be some incompatibility issues.

In this article, you will get to understand the possible reasons why your phone might not be charging on your wireless charger, with possible solutions to get everything in working order again.

Why Your Phone Might Not Be Charging On Your Wireless Charger.

Possible Causes:

  • It could be that your phone isn’t Qi-enabled and thus, does not support wireless charging.
  • The phone case is too thick.
  • Power is not flowing to the wireless charger.
  • Power source isn’t supplying enough power.
  • Interference from other devices.
  • The wireless charger is faulty.
  • Wireless charger cable could also be bad.

Possible Solution:

  • Readjust the phone on the wireless charger. Sometimes it might just be due to some misalignment. The location of the coil on the phone varies according to the model. Knowing where the coil is located on your phone might help save time readjusting for proper alignment.
  • Most wireless chargers can charge phones with phone cases up to 2mm thick. If your phone case is metal and thicker than that, remove it before charging.
  • Fora wireless charger to work, even though it’s called ‘wireless,’ it still technically requires a power source. You should check if the charger is connected to a power source. Is the power source providing enough power? If your power source for your wireless charger is your laptop or your desktop, you might want to reconsider changing it to direct current via a wall charger.
  • Check the wireless charger cable, too, for any fault with it.
  • Try charging with day-dream display mode activated on your phone.
  • You should also check your charging pad or stand. Is it free of dust and debris? It’s possible that your phone isn’t having a clean connection with the wireless charger.
  • Move charger away from places with a lot of electronics.
  • Reset Near Field Communications (NFC) before charging. NFC is what allows short-range communication with devices that are compatible.

Tips for Easy Charging with A Wireless Charger.

  • Use the official wireless charger for your phone.
  • If you have to use a third-party charger, probably because none exists for your phone brand, then you should verify that it’s compatible with your device before purchase.
  • You might need to reboot your phone and try again.
  • Update your phone’s installed software.
  • If the charger is faulty and it has just been recently purchased, you should try returning it back to the store or calling customer support of the brand for a replacement.

Note: Most wireless charger has an LED indicator that lets you know when charging has started. For some, the indicator even changes color when the charging is completed. Also, if your phone doesn’t support wireless charging, rather than going out to get a new phone, you can buy a wireless charging phone case or a Qi charging receiver adapter. They are easy to use and will allow you to use a wireless charger.


The reason why your phone isn’t charging on your wireless charger can be as simple as changing the power source, switching cables, and updating your phone’s software. It doesn’t have to mean your wireless charger or your phone is faulty. From this article, you can see that there are a lot of steps to take before quickly seeking a replacement or buying another phone.

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